Comments on: CB Cooks: The 2008 Char-Broil Commercial Series Quantum Infrared Grill

By: Matador

Matador — Tue, 15 Jun 2010 16:17:23 +0000

Have had my Quantum for a year. About to get my fourth set of grates, followed all the rules for seasoning and care. This is THE complaint on almost every forum on Quantum.

Any chance that Charbroil will get sick of dealing with this and endeavor to fabricate a higher quality set of grates? I, for one, would pay to not have to keep going through this every 2-3 months.

By: CB

CB — Sat, 29 May 2010 22:46:21 +0000

Michael - make sure your warranty is completed and file for replacement parts. And also take a look over on the Users Forums to get tips and tricks from fellow users.

By: Michael

Michael — Sat, 29 May 2010 22:04:08 +0000

I bought a Quantum Infrared grill for my wife’s birthday less than 2 months ago. We meticulously seasoned the grates as the manufacturer has instructed, and after less than 1 tank of gas, we’re seeing considerable rust on the bottom “pan” and the grates as well.

It’s a bit comforting to know that I’m not alone, as I’ve seen several others here discuss this same problem. But it does suck to realize that I blew $300 on a grill that might not last a single summer.

By: CB

CB — Sat, 08 May 2010 17:17:00 +0000

Lewis….I really appreciate you taking time to do some thinking and exploration online to get information to help you choose the right grill for you.

My thoughts are always:

A. How often do you grill and what do you most often cook (1,2,3,4,5)?
B. Do you marinate food?
C. Do you enjoy to cook in the kitchen – are you somewhat skilled?
D. Is your normal way of preparing dinner taking something out of the freezer and using the microwave or talking to a call box in a drive thru?

Those kinda sound rude – and I’m not suggesting any fit you – but the majority of Americans really don’t like to cook, are too busy, or have limited skills. Since cooking outdoors requires some good basic understanding of cooking principles – often they are unhappy with the results.

As for the Quantum grill cleaning — I’m getting pretty aware of this complaint and have to tell you I don’t have the problem. BUT the difference I suspect is I don’t use any sauces on food while cooking on the grill. And if I marinate a steak or such, I wipe it off and dry the surface before placing on the grates. That simple protocol reduces the amount of sugars and other stuff that turns to gunk on grates whilst grilling. So, when I’m finish grilling, I just turn up the heat and close the lid. Leave it on HIGH for about 10-15 minutes and 99% of the time any residual meat leftovers are turned to white ash. I let the grates cool and then later on wipe it off or just brush.blow it away. I also keep the grates seasoned with canola oil, as I do my bare metal cast iron grates. The seasoning has built up on both – just like my cast iron skillets and fryers that I use on the stove top and are pret’near non-stick.

Does this help?

By: Lewis

Lewis — Sat, 08 May 2010 11:23:35 +0000

HI CB,
Thank you for this great webpage which has helped me in learning about the Char-broil infrared grills. You mentioned that you were planning on buying the Char-broil urban grill–did you buy and what do you think?
I am interested in purchasing the Commercial Infrared Char-Broil Infrared Two Buner Gas from Lowe’s and haven’t been able to find any reviews on this item. I saw several of the threads listed above that were concerned about cleaning the grates and plates–this is a HUGE concern for my husband. I am going to look at the Quantum Users Board for cleaning tips. But any feedback you can give me on the commercial series would be greatly appreciated.

thank you!
Lewis

By: Mike K

Mike K — Thu, 06 May 2010 05:22:05 +0000

I, too, have an Urban from Lowes that I’d love to add a Rotisserie to. It sure would be good to have a solid recommendation on which accessory to buy.

By: CB

CB — Mon, 19 Apr 2010 17:58:06 +0000

Hiya — which unit did you get? Best to tell me which retailer.

Meanwhile I’ve contacted the accessories and parts folks to ask their recommendations.

By: ken b

ken b — Mon, 19 Apr 2010 16:15:39 +0000

Hello – I just purchased and assembled a CharBroil Urban, which is the perfect size for my deck and for a small household. My question is, do know of a rotisserie kit you recommend for this small grill? Most are for larger grills. Or do you suggest just getting one of the universal kits and shortening the rod with a hacksaw?
Thanks,

By: PieGirl

PieGirl — Wed, 09 Sep 2009 23:37:52 +0000

I need some help! After MONTHS of agonizing over what grill to buy, I proudly purchased the Char Broil Quantum 3 burner…What a beautiful grill!! There is one small problem though–I assembled the whole thing, and cannot for the life of me, figure out where the wires are! I am at the almost last step where you connect the burner control wires to the black box, and when I reach up into the area where the wires are, they all appear to be connected to something!! I’m a little embarrassed, as I usually have no problem assembling things… Any help is appreciated!!

By: CB

CB — Wed, 19 Aug 2009 01:04:46 +0000

Dave, I recommend against putting any ‘raw’ metal in the dishwasher – treat grates that are not chromed or porcelain coated the way you would bare cast iron. Season them and clean without soap or detergents…just a good ol’fashione spun steel pad – and season again…after a while they will indeed be more resistant to sticking.

I use canola or peanut oil to keep the stainless steel grates seasoned in my Quantum grills.

There are several conversation threads on the Users Forums about this topic.